How are errors in the identification of samples avoided?

Stem-Health, implements an integrated and certified quality system under which continuous verification is made in order to strictly follow the procedures. A unique identification code is assigned to each unit that can not be altered or modified. Records are maintained in both hard copy and electronic form, in order to eliminate the possibility of any data loss.

What security does Stem-Health Hellas offer me in terms of the privacy of personal data ?

Stem-Health has received the seal of approval from the Hellenic Data Protection Agency which guarantees that our bank handles personal data with the upmost secrecy, in line with the provision of the Law n.2472/1997, "Protection of the Individual from the Processing of Personal Data”. 


Stem-Health was the first family bank in Europe to achieve the FACT-NetCord accreditation. FACT-NetCord is the most demanding and specialized accreditation in the world for stem cell banks. Only the banks that can demonstrate consistent levels of quality and safety can qualify.


Stem-Health follow the “DIRECTIVE 2004/23/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 31 March 2004” on setting standards of quality and safety for the donation, procurement, testing, processing, preservation, storage and distribution of human tissues and cells.


In addition, the laboratory and cryopreservation tanks are located within the “Hygeia” hospital , which has received accreditation from the International Agency for JCΙ (Joint Commission International).



In the unlikely event that Stem-Health ceased to function, it has signed an agreement with another accredited bank that guarantees that if one or the other bank had any difficulties in the processing or storage of stem cells units the other bank would take over the responsibility. 

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